Fire Your Customers to Increase Profits?
(This one doesn’t deal directly with the internet but it makes an important point about profitability… a topic important to all of us!)
You’ve heard of the 20/80 rule? This rule says that “20% of customers provide 80% of sales.”
Well here’s another PROVEN rule:
“20% of customers generate 150–300% of total profits.”
Some customers are a pleasure to [...]