MetaSenses extensive call center experience combined with our knowledge of the Web, IT capabilities and marketing expertise enables us to offer you the right, cost effective solutions.
Taking into full consideration your industry, propositions, timing and target market, MetaSense can provide the necessary resources, technology and operational professionals to support your business, ensuring the highest level of performance.
Inbound call center services include
Medical BPO
Overflow call management Order taking Custom call routing Customer profiling Email management Appointment scheduling Mail order processing Data base integration
Data mining List management Product support Message taking Conferencing Help desk
and more
Outbound solutions include
Lead generation Appointment setting Product/service promotions Mail follow-up Soft sales Customer loyalty Market research
Subscription renewal/sales Seminar booking Data management initiatives Dealer locating and referral service Surveys and customer contact Collections
Overflow call management
Lead generation
